Boxset of 4 10ml bottles - Electric Blonde – A dark blonde color with a green and neutral yellow base. Perfect for blondes or redheads with either neutral or slightly cooler skin tones...with pink/red undertones. It can be darkened with either Faux...
Dark Heart- A dark brown shade with a black/brown base. A little darker than Absolute Brown. Fantastic for dark brunettes or clients with darker natural eyebrow hair. Can be lighted and warmed up with Electric Blonde or Faux Brown. From...
Absolute Brown– A true medium brown! This shade has a neutral yellow and green brown base...and is perfect for light...medium or dark brunettes. This is my absolute favorite and most used shade. Can be darkened with Dark Heart. From Monica...
Faux Brown– A light brown color with either neutral yellow and a red base. Great for lighter brunettes, dark blondes or even medium brunettes who want to keep their brows super soft and natural. Heals cooler than it looks initially....
Electric Blonde – A dark blonde color with a green and neutral yellow base. Perfect for blondes or redheads with either neutral or slightly cooler skin tones...with pink/red undertones. It can be darkened with either Faux Brown or Absolute Brown. From Monica...
Any item can be returned and refunded if it is returned within 14 days from the date you receive your parcel. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To be able to return your product, you must provide proof of purchase, such as confirmation email, order number, and a picture of the delivered product.
Unfortunately, we do not offer a refund on opened or used products unless faulty or damaged in transit.
Shipping costs are the responsibility of the customer and are non-refundable.
If your products are faulty, broken or damaged in transit please email us at firstname.lastname@example.org within 2 weeks of receiving your order with your order number and image/video of the products you received as well as the packaging it arrived in.
Please send your order back to:
Bella Beauty Professional
PO Box 549
Coorparoo QLD 4151
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.
Same Day Dispatch for both Domestic and International orders.
All orders placed before 12pm AEST will be shipped on the same day unless stated otherwise (excludes public holidays and weekends).
Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible!
Please note that there may be duties and taxes levied on your shipment in your destination country. The receiver is solely responsible for paying any customs charges.
What happens if you have entered the wrong address?
Please email us ASAP at email@example.com and make sure you enter ‘Urgent: Change wrong address’ in the subject line.
If you email us with a change of shipping address please keep in mind that your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.
I would like to update my order, how do I do this?
It is possible for us to manually update shipping or products on an order however please be aware that in some instances there will be a time difference so your quick and clear response will be greatly appreciated.
Please email us ASAP at firstname.lastname@example.org and make sure you enter your order number in the subject line and any changes you'd like to make.