The Contour Wrap Brow Pencil BrowXenna® is a professional waterproof eyebrow pencil gives eyebrows the perfect form. It guarantees delicate blending, easy application and stunning color saturation. The BrowXenna® pencil is produced in a special paper casing that makes it...
Designed with precision and care, the Brow Designer is the essential tool for all brow enthusiasts. Once you start using the Brow Designer, your brow game will change forever. What Can the Brow Designer Be Used For? This innovative pencil...
The must-have tool to sharpen all your pencils. Featuring an ultra-sharp blade, the Looking Sharp scalpel can carve any pencil tip to perfection. Made of the strongest steel, this tool will perform at the highest standard for months on end. ...
InLei® Black thread is a must-have for all eyebrow technicians! InLei® Black thread brow thread is a high quality thread designed to trace the desired brow shape before the start of a treatment. The thread is pre-penciled to save you time! Simply...
Any item can be returned and refunded if it is returned within 14 days from the date you receive your parcel. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To be able to return your product, you must provide proof of purchase, such as confirmation email, order number, and a picture of the delivered product.
Unfortunately, we do not offer a refund on opened or used products unless faulty or damaged in transit.
Shipping costs are the responsibility of the customer and are non-refundable.
If your products are faulty, broken or damaged in transit please email us at email@example.com within 2 weeks of receiving your order with your order number and image/video of the products you received as well as the packaging it arrived in.
Please send your order back to:
Bella Beauty Professional
PO Box 549
Coorparoo QLD 4151
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.
Same Day Dispatch for both Domestic and International orders.
All orders placed before 12pm AEST will be shipped on the same day unless stated otherwise (excludes public holidays and weekends).
Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible!
Please note that there may be duties and taxes levied on your shipment in your destination country. The receiver is solely responsible for paying any customs charges.
What happens if you have entered the wrong address?
Please email us ASAP at firstname.lastname@example.org and make sure you enter ‘Urgent: Change wrong address’ in the subject line.
If you email us with a change of shipping address please keep in mind that your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.
I would like to update my order, how do I do this?
It is possible for us to manually update shipping or products on an order however please be aware that in some instances there will be a time difference so your quick and clear response will be greatly appreciated.
Please email us ASAP at email@example.com and make sure you enter your order number in the subject line and any changes you'd like to make.