Why does the price change at checkout?
Are you from another country other than Australia and noticed the price changes from the cart to the checkout?
As our store is based in Australia the checkout automatically reverts the price to our local currency which is AUD.
You will still be charged in your own countries correct currency (e.g USD, EUR, CAD) however the price is displayed in AUD at the checkout.
If you have any issues converting the price please use a currency converter or send us an email at firstname.lastname@example.org 🥰
What happens if you have entered the wrong address?
Please email us ASAP at email@example.com and make sure you enter ‘Urgent: Change wrong address’ in the subject line.
If you email us with a change of shipping address please keep in mind that your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.
I would like to update my order, how do I do this?
It is possible for us to manually update shipping or products on an order however please be aware that in some instances there will be a time difference so your quick and clear response will be greatly appreciated.
Please email us ASAP at firstname.lastname@example.org and make sure you enter your order number in the subject line and any changes you'd like to make.
How to track your order
Tracking will be provided for all orders, you will be sent an email once your order is dispatched (please also check the junk/spam folder).Dhl express https://www.dhl.com/en/express/tracking.html
Things to keep in mind
Our email account and IG page are not monitored over the weekend so if we take a little bit of time to respond this is why.
All freight companies don’t operate over the weekend or public holidays, including our team 😊
Everyone deserves a little break !
Bella Beauty accepts payment via PayPal, Apple Pay, Afterpay or credit card using Visa or Mastercard.
Do you offer Afterpay?
Yes, we offer Afterpay on all orders (Australia only).