RETURNS AND REFUNDS

Any item can be refunded if it is returned within 14 days from the date you receive your parcel. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unfortunately, we do not offer a refund on opened or used products unless faulty or damaged in transit.

Shipping costs are the responsibility of the customer and are non-refundable.

Please send your order back to: 

Bella Beauty Professional

63 Digby street

Holland Park 4121

QLD Australia

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

If you have an issue with your product or delivery, please contact us to discuss your options at info@bellabeautyprofessional.com

If getting in touch about a return, please include your order number and product details in the email.

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