Everything You Need To Know About Shipping!
Same Day Dispatch!
All orders placed before 12pm AEST will be shipped on the same day unless stated otherwise (excludes public holidays and weekends).
If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).
Please note same day dispatch does not apply to orders placed within sale periods. Example Black Friday, Birthday Sale, Boxing Day Sale etc.
Shipping Rates & Free Delivery
Australia
Free Shipping
Free Standard shipping for orders over $99.
Free Express shipping for orders over $149.
Spend $99 or Less - Shipping Costs
Standard shipping is $10 AUD
Express Shipping is 15 AUD.
Estimated Delivery Times
Regular orders: ETA 2-7 business days.
Express orders: ETA 1-3 business days.
Orders are sent via Australia Post.
International Shipping
Free Shipping
Free DHL Express shipping for orders over $249 AUD on selected countries.
Spend Less Than $249 AUD?
Pricing and delivery timeframes vary based on your location and order weight.
To easily calculate shipping simply follow these steps:
- Add your desired products to cart
- Head to the cart page
- Use our shipping calculator by entering your country of origin and postcode.
Please note pricing may vary depending on weight.
Duties, Taxes & Levies
Please note that there may be duties and taxes levied on your shipment in your destination country.
The receiver is solely responsible for paying any customs charges.
**Please note that if a parcel is returned to us due to failed duties and taxes payment, any refund processed will not include the shipping costs associated with the initial delivery, as well as the costs involved in returning the parcel to us. It is the responsibility of the customer to ensure all necessary duties and taxes are paid for successful delivery. We appreciate your understanding.
Additionally, if you do not respond to DHL regarding an incorrect address or fail to provide necessary address corrections, resulting in the return of the parcel, the same refund policy will apply.**
Track Your Order
Tracking will be provided for all orders, you will be sent an email once your order is dispatched with a tracking number (please also check the junk/spam folder).
Australia Post: https://auspost.com.au/mypost/track/#/search
DHL Express: https://www.dhl.com/en/express/tracking.html
If you did have not received an email with tracking please send us an email to info@bellabeautyprofessional.com ands the team will provide it to you.
Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, holidays, and extreme weather events.
International orders may be contacted by DHL for any Duties, Taxies or Levies owed.