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Terms & conditions

10ml in a new convenient design !

Step 1 is the solution used for the FIRST part of Élan Brow Lamination System. The product softens the hair cuticle, thus opening the cuticle scales and penetrating carefully into the hairs. The mild formula of the solution ensures the perfect eyebrow hair straightening providing the maximum protection of hair bonds. The pH of the solution is 9,0‒9,5.

The product doesn’t contain thioglycolic acid salt and ammonium hydroxide. 

How Step 1 works:

‐         due to the mild alkalizer ethanolamine, which is one of the ingredients, the solution opens the cuticle scales and provides a softer effect on the hairs than traditional ammonium thioglycolate;

‐         the innovative restructuring agent cysteamine hydrochloride remodels carefully disulfide bonds and sets the eyebrow hairs in place;

‐         the nourishing keratin-based complex protects the protein structures of the eyebrow hairs during the lamination procedure, while urea, the component of the natural moisturizing factor, retains the necessary moisture and protects the hairs from dryness and damage.

 NOTE! Over time Step 1 can have yellowish colour because of cysteamine hydrochloride peculiarities. The presence of sulfur odor is also acceptable.

Step 2 is the solution used for the SECOND part of the Elan Brow Lamination System. The ideal formulation of the product ensures the maximum interaction with Step 1 providing the expected result. The pH of the solution is 2,5‒3,0.

The product doesn’t contain sodium bromate.

How Step 2 works:

  • it restores disulfide bonds of the hairs and protects them from damage;
  • it sets the eyebrow hair shape, restoring the natural рН of the hairs;
  • it closes the hair cuticle scales, neutralizing the excess of the alkalizer;
  • Step 2 is enriched with the nourishing complex based on cationic and wetting agents, which provides the conditioning effect on the hairs, adds shine and leaves the skin feeling smooth. 

NET. WT.: 10 ML

Expiration date: 24 months. 

Period after opening (PAO): 6 months.



Same Day Dispatch for both Domestic and International orders.

All orders placed before 12pm AEST will be shipped on the same day unless stated otherwise (excludes public holidays and weekends). Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible!


Free Standard shipping for orders over $99.

Free Express shipping for orders over $149.

Standard shipping is charged at a flat rate of $10 AUD while Express is 15 AUD.


All international orders are shipped via DHL Express.


Please note that there may be duties and taxes levied on your shipment in your destination country. The receiver is solely responsible for paying any customs charges.

To easily calculate shipping simply take the following steps:

Add your desired products to cart then head to the cart page and use our shipping calculator by entering your country of origin and postcode.

Any item can be refunded if it is returned within 14 days from the date you receive your parcel. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To be able to return your product, you must provide proof of purchase, such as confirmation email, order number, and a picture of the delivered product.

Unfortunately, we do not offer a refund on opened or used products unless faulty or damaged in transit.

Shipping costs are the responsibility of the customer and are non-refundable.


If your products are faulty, broken or damaged in transit please email us at orders@bellabeautyprofessional.com within 2 weeks of receiving your order with your order number and image/video of the products you received as well as the packaging it arrived in.


Bella Beauty Professional

PO BOX 549, Coorparoo 4151, QLD, Australia

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

If you have an issue with your product or delivery, please contact us to discuss your options at orders@bellabeautyprofessional.com

If getting in touch about a return, please include your order number and product details in the email.

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